Testimonials

Had a fantastic experience with UPS Solar from their first visit through to installation. Excellent communication and value for money. The two workmen that did our installation were brilliant and worked really hard to make it work in our unusual and awkward house!

Had a 5.84kw system fitted east and west facing roofs .fox ESS 3.7kw inverter and 5.2 KW battery.Unit price was set at £0.30 but changed it to £0.21 because that's what I'm paying till price rise in April. I've been saving about £1 a day with 5kw a day on average generated.looking forward to seeing what the summer months generate . Guys came to install system had to go somewhere else first arrived at 11am and finished just before six .Fox cloud app was not working one day but system was still working on inverter.Thanks ups solar for helping me save money and get clean energy

Had a 5.84kw system fitted east and west facing roofs .fox ESS 3.7kw inverter and 5.2 KW battery.
Unit price was set at £0.30 but changed it to £0.21 because that's what I'm paying till price rise in April. I've been saving about £1 a day with 5kw a day on average generated.looking forward to seeing what the summer months generate . Guys came to install system had to go somewhere else first arrived at 11am and finished just before six .
Fox cloud app was not working one day but system was still working on inverter.
Thanks ups solar for helping me save money and get clean energy

Superb service from planning through to fitting and testingAce communication throughout and such clean tidy workers on site explained exactly what system I was having fitted presented me with options and deliveredApp is fab as wellWell done sun upppppppp

After extensive exploration into the unknown of Solar panels by looking at several companies I finally opted for UPS Solar from Lancashire, I was not disappointed in my choice which was a well experienced quality company, the quality of the materials and especially the Instillation team shone through the way they tackled the job should the experience and knowledge they had, after fitment everything was explained, cleaned up behind them and they were certainly a credit to UPS which included their very friendly manner and the job was finished in a day.

We had panels and batteries installed in November 21.Everything was very clear with quotation through to install.Barry & Doug were really good with installation.Arrived on time, all done in a day.Awkward cable routing as meter is in basement, but all sorted cleanly.Even repointed the ridge tiles as they noticed they were loose.

Impressed with the sales and installation team. Very professional service, reliable and responsive. Quality of product is excellent.Turned up, started and completed when they said they would. No hard selling and good, honest options offered from the beginning, throughout the installation.Unfortunately, the Foxcloud app for monitoring is completely sub-optimal and unreliable. However, I have received good support from UPS with regards to getting this improved (more of an issue with FoxESS than them). Confident that they'll continue to support with this.

Impressed with the sales and installation team. Very professional service, reliable and responsive. Quality of product is excellent.
Turned up, started and completed when they said they would. No hard selling and good, honest options offered from the beginning, throughout the installation.
Unfortunately, the Foxcloud app for monitoring is completely sub-optimal and unreliable. However, I have received good support from UPS with regards to getting this improved (more of an issue with FoxESS than them). Confident that they'll continue to support with this.

Had difficulty finding a company I could trust to install. UPS Solar were found based off reviews and they turned out to be brilliant. They came of and worked out the appropriate system for me and they Installed the system in 4 hours with no work needed inside the house (other than the attic) and the system has been performing as well as predicted!

Great service, efficient installation and working well Highly recommended.

I had a plan to be self sufficient, and UPS delivered!First class service, "At the right price" and a great install.... I now have power/ electrical energy 24/7 powered by the our Sun.Tesla battery installed... Works perfectly.One happy Chappy!

The team showed up promptly, worked neatly and completed within their estimated time. We were unable to have an isolation switch, in case of a power blackout from the National Grid, without breaking into the cavity wall due to the original placement of the circuit breaker box. We decided to leave that for now. We also had to discuss how best to route the cable from the panels to the inverter in one of the cupboards of our loft conversion. The team leader was thorough and open in offering suggestions and implications for both of the installation issues above and though I did not get what I had wanted with the isolation switch I was pleased that my request was taken into account and options offered. I would recommend them and our decision to install with them had been independently reinforced by a local friend having had them install his panels to his satisfaction. Linda and John Mace

efficiently delivered and installedno mess at alleverything works day onedelightful crew, worked hard long into the eveningexcellent value

Highly professional team from office to installers. Great communication skills. Every question answered promptly no matter how trivial or complicated. Very, friendly and not at all pushy.

Just have installation of a 16 panel system with batteries. I was extremely impressed with the whole process from survey to quote to installation. The surveyor and the team in the office were very approachable and knowledgeable. The installation team of Aidan and Stevie, prior to starting, assessed the site to establish the most efficient and aesthetic layout of the panels as the existing roof space was complex due to the presence of dormer and Velux windows. The whole installation was done and dusted in a day. I am delighted with the outcome and particularly impressed with the online monitoring facility which gives visibility of the generation and battery status.All in all a first rate experience and I have No hesitation in recommending UPS Solar to anyone looking to install a Solar system.

Excellent and efficient team of lads, friendly, polite and thanked us for the cups of tea and coffee. Would certainly recommend their work ethic, didn’t rush the final explanations of who it all works.

The fitter was brilliant, in horrendous weather he just carried on and got the job done.Can't thank him enough.

Great experience from initial enquiry to full installation. Good Quality and value for money, and excellent follow on support when i needed it. I would recommend UPS Solar for your installation

Thank you Doug and Barry for work above and beyond what we expected exultant work 👏 👍 😀

From initial quote to installation, no hassle. Well done UPS Solar.

`My experience was positive from start to finish. The initial response was very quick and lots of helpful information was given. Further contact was always followed up quickly and I soon realised that this is a good company that looks after its customers. The installation itself was very smooth from arriving on time to covering all areas that needed protection and cleaning up after the work was completed. All done in less than a day and the money was worthwhile with the benefits apparent very quickly. I couldn’t fault anything it the whole transaction.

Just had solar panels installed last week and the installation team were second to none. Punctual, manners, tidy, efficient - we really could not have asked for more. In the office our main contact, Rhys, has been exceptional. He answered all our questions, helped us stay in the loop while account managers were on holiday and we felt supported by him throughout. We are now awaiting a battery to be installed which I hope will be in the near future.

Just have installation of a 16 panel system with batteries. I was extremely impressed with the whole process from survey to quote to installation. The surveyor and the team in the office were very approachable and knowledgeable. The installation team of Aidan and Stevie, prior to starting, assessed the site to establish the most efficient and aesthetic layout of the panels as the existing roof space was complex due to the presence of dormer and Velux windows. The whole installation was done and dusted in a day. I am delighted with the outcome and particularly impressed with the online monitoring facility which gives visibility of the generation and battery status.
All in all a first rate experience and I have No hesitation in recommending UPS Solar to anyone looking to install a Solar system.

After deciding to take the plunge into solar we had a few quotes prepared one of which was UPS Solar. They took the time to visit site,understand our needs and wants and explained the process in a pleasant manner with no pushy sales techniques Andy the sales guy was pleasant an knowledgable. Once we had made our decision getting the ball rolling was as easy as clicking the electronic agreement button. Within a couple of days the surveyor came another nice chap , we agreed what would go where, resolved a design change due to space restrictions and a revised quote was received within a day. The installation date was agreed and was within a couple of weeks. The scaffold arrived as planned and the install team turned up on the day, great couple of guys who worked hard all day to get our system installed and up an running no issues at all. We were contacted the next day and login details provided for the monitoring along with an invoice which we duly paid. A small error on the invoice was identified related to the two quotes and a refund of the difference was returned to our bank the next working day no quibbles. All in all we can highly recommend UPS if you want solar you will do OK with these guys for sure. It was swift and trouble free experience.

UPS Solar is an excellent choice of supplier for acquisition and fitting of solar panels. We kept bombarding Sophie with questions and she kindly and patiently worked her way through all of them to our satisfaction. The Surveyor was very knowledgeable, and made sure that we only bought what was needed for optimum results. The installers again were extremely knowledgeable apart from being extremely nice guys! We would not hesitate to recomend this company if you are considering solar panels to save your electricity bills.

Had a brilliant experience with UPS Solar from my initial dealings with Sophie in the sales team, to Danny and the installation team as well as Paul and Michael in the office. Nothing was too much trouble and the entire team could not do enough to help throughout the process. Would definitely recommend to anyone and will be going back to the team when I am ready for my battery installations. If there was a choice to provide 6 stars, I would not think twice. First class service! (note, photos below, I provided the black conduit and the bird stop due to my personal preferences)

Quick quote after a helpful survey. Excellent fitter and electrician who stayed until everything was up and running. Very good advice and support from the office staff.Only have to wait and see the bills to see if it was worth the reasonable cost.

Extremely friendly and efficient service throughout the whole process and I would recommend them to any one looking to have solar panels.

A very easy company to deal with. 4 weeks after I made the initial enquiry everything had been installed and was up and working nicely. The customer service is really very good. They contacted me a couple of times prior to the installation with questions or options for me. The lads doing the fitting arrived on the planned day and were finished and tidied up by 4pm. Great service!

If you’re looking for a company you can trust who will take pride in their work and give you the best value possible, then look no further than UPS. I made the huge mistake of choosing a local company who were a few hundred pounds cheaper and it cost me so much more. The other company damaged my property and after 6 weeks of dispute, we decided to call it quits. UPS stepped in and did a complete install from scratch. From start to finish they were amazing. Everyone who you will deal with is just first class. I had Hesham who came to do the initial site survey, Michael who prepared the quote and Sophie who managed all the admin. They were all just amazing people and it’s clear they are all passionate about the service they provide. This isn’t a ‘one man band’ setup, they have dedicated people for each step of the process, so everyone who you deal with knows their stuff.The Install - I had Stuart on the electrics and Barry on the in-roof solar array. The electrical work was neat and tidy and looked amazing. Then there’s Barry… I can’t really put into words how amazing this guy is. I have never seen anyone work as hard as this man and take pride in every aspect of the job. He ensured I was happy with every step of the install, took time to plan his work from the moment he was onsite and made sure he ran all decisions past me to make sure I’d be happy with the end result. He is 1000{0235f1e8f1c1ed5f0604f55495b394c6a12c1c903d3c683c8f1dd580b63f851d} dedicated and a true asset to UPS.Overall there is no one I’d trust more with my money and would recommend them in a heartbeat to anyone. Having solar installed is a big financial commitment and one you expect will last 20 years or more. UPS are the company to meet that commitment without a doubt.

Excellent experience with the supplier. The members of staff in the office and on the installation were all very helpful and did a good job, I would recommend the company to anybody interested.Thank you all for a job well done.Best RegardsStuart

What great service! Two excellent engineers Barry and Stuart, methodical, neat and very tidy. Both had very pleasant personalities. They explained everything they were going to be doing, how the equipment worked. and how it was integrated into the system. The admin staff on the end of the telephone were superb, again very informative and extremely patent in helping me to navigate and use the smart phone app.This is a very good company, one that I can highly recommend to anyone that is considering solar power. William Smith

Their remote survey provided a great deal of useful information and their surveyor confirmed the practical aspects of the installation. The installation team was very professional and made some changes for the better. We are very happy with how everything works and consider their system offers good value for money.

Excellent, helpful and trustworthy service throughout the process from initial remote quotation, through proposal, survey, installation and follow-up support including MCS certification and DNO notification. The installed system is doing what was expected. Very happy to recommend UPS Solar.

Happy to recommend UPS Solar. Pleasant dealings with the Sales/Office team who helped me choose what system best fit my needs. Then once all agreed a surveyor was sent round to check over my house. Installs team were friendly, knowledgeable and efficient. Upon their arrival it was found that the scaffold was too short and needed to be extended but despite this they still had my system installed in 24 hours. Did a great job too hiding any cabling.

Excellent company. Very efficient and good price.Thought there was a problem with one of the panels .The company responded with swiftness and great professionalism. Very impressed and would have no hesitation in recommending to anyone considering purchasing solar panels.

Professional and hard working lads who installed our systems, (Barry & Stuart) They started at 8am and finished at 9.30pm and came back the following Day to tidy a few things up, a 5 hour round trip for them. The work was carried out to a high/good standard. This company was recommended to us by relatives and I have no renovations to recommend to others.

The survey and ordering process was very straightforward. The installers worked really hard and for very long hours to get everything just right. I'm really happy with the service and would recommend.

A Very good service all round

Ups are a brilliant company with great communication. Fitters were very efficient and very pleasant. Would highly recommend.

Swift, efficient installation by roofer and electrician. Panels are now producing more than we are using and batteries charging up ready for night time demand.

so nice to not have pushy sales persons especially in this domain where it often to us seemed the norm. You ask for a quote, there may be some brief contacts for clarifications, then very soon a detailed understandable and clear quote arrives. It has lots of information on the product, what’s to be done and what to expect from the installation. Any questions emerging from the quote are delta with in a friendly and supportive way with the opportunity to adjust and adapt as needed. Again, no pushy sales pressures. What is very reassuring is being able to confirm agreements to go ahead without having part with any money till the system is in and up and running. For me the best test of a company is how they manage when/if not all goes to plan. This is where UPS for us excelled. There was a slight hiccup, not of their making, however it was managed with good consultation, prompt and efficient approach in a friendly supportive way. When done and working the documents needed to register the system arrived promptly and were again clear and understandable. All from UPS who we had contact with were personable, friendly and supportive. So yes I would recommend.

Very happy with the work done. The guys doing the install were friendly and easy to get on with, and know what they are doing. Would recommend

Very impressed with UPS Solar. I found them via a Green Energy website, so they didn't "cold call" me. I gave them the details they needed to quote and they sent a very detailed offer, giving a full breakdown of all the different elements, with a price for each part. I contacted 5 different companies and no other ones were as helpful and detailed as UPS. They put no pressure on me to go ahead and were very flexible to changes I asked to make to the specification. When I double checked prices online for the different products, I found them to be as good as and sometimes better than others. Their prices were the most competitive and I deliberately looked at a wide spectrum of companies, both local and national. They were very efficient, responsive and helpful and once I had agreed to go ahead they installed the system within 2 weeks. The installers were quick, efficient and courteous. The system was up and running inside 6 hours. I had questions about the invertor, post installation and they have been very quick to respond, so after sales service is also good. I don't normally fill in comments for suppliers, as I am skeptical if they are genuine. But if anyone wants a positive experience on solar panel installation (and there are a lot of bandits out there!) I would highly recommend UPS Solar

Absolutely first class from beginning to end. Good advice, pleasant staff, efficient and no hidden extra costs. The fitters Simon and Andrew did a grand job as did everyone involved and feel I have made a good choice and will reap the benefits quickly. Easy to communicate with the company and it is clear they know what they are doing. Very reassured.

A smooth, seamless transaction from initial enquiry through to installation three weeks later. Fast efficient service, excellent communication throughout with friendly, very helpful people to deal with with. The installation guys worked very fast and efficiently, they were very friendly and the only evidence that they had been was the inverter in the garage and the panels on the roof. Highly recommended.

Installation completed yesterday. Everyone has been professional, attentive and reliable. Special mention to Abe and Stuart ( the fitters) and Michael who have all been great. All seems to be working well. Many thanks for the great service. Would recommend.

I chose UPS Solar based on their good reviews online .I received a fast quote and it was all well explained. once i have accepted their offer the surveyor was quite fast to come out and he was very knowledgeable.There was a slight hiccup in communication after that but it all went to plan and the date was set for the install. All in all it took 3 weeks to get the quote and get the panels on my house.On the day the panels were due to be installed the scaffolding went up pretty quick and the Simon and Andy tackled the job like professionals(like they have done this once or twice :)Simon is very knowledgeable and he has an answer for everything (his words not mine).They had the panels and the system up and running in a couple of hours and the system was activated so I could enjoy harvesting energy from the sun.The system is pretty decent and the difference is the efficiency and the professionalism of the team that do the install. The panels are working good and the inverter does the job ,what makes the difference is the people that work efficiently, are knowledgeable and to a high standard.They left the site tidy after them and they were off to the next job.Well done and I would highly recommend UPS Solar to my family and my neighbors that envy it on my roof.

This is the second set of panels I have purchased the service is brilliant the admin and install teams are very helpful and friendly. Most important the panels are working and my electric bill is almost zero now. Thank you Michael, Paul and Danny from the install team. Had to give 5 starts this time.I never give five stars because there is always room for improvement, but UPS gave fantastic service right from the purchase of the equipment to the installation and after sales. The knowledge of the installation team was brilliant and the system was fitted so well and within the day. Thank you for all your help and suggestions. Stephen

From the first phone call to the final installation UPS Solar were brilliant. Friendly, helpful, no jargon sales. Fitters who went above and beyond to make sure everything was spot on. Would recommend to anyone thinking of solar panels.

Hi,Pleased to have chosen UPS for my Solar PV installation. Good installers, who were a credit to UPS and prepared to work hard. Early days, but happy with the project so far 🙂 I just wanted to mention for the sake of £1 it would be great to have the warning signs for the components and consumer unit. Thanks to the whole team. Stuart N. Tech Eng.

Great team of installers Abe and Stu they really knew what they were doing and even went the extra mile to hide the cables so well. The whole process was easy and well explained. Looking forward to lower energy costs. Thank you UPS Solar.

The team over at UPS Solar have been amazing all the way through this process. From being quoted and not pushed to making a decision, no sales calls and no hard selling. The guys came yesterday and installed the system, within the day I had access to the app to see how my system is doing. The electrian Simon, was extremely helpful and pointed out a problem with our fuse board which is something I will need to sort.If you are looking for Solar and battery system at a good price, with an extremely knowledgeable bunch of people. Then UPS Solar should be the top of your list.

I recently had a 31 panel solar system installed by UPS. I was really impressed with their service. They were not pushy when I may my enquiry and once I had confirmed that I wanted to proceed, they moved things forward in a timely and professional manner. I special thank you goes to their fitting team of Stu and Abie, they made a huge effort to make the system as aesthetically pleasing as possible and to answer all my questions. The array looks better than I had expected and even my wife who was very sceptical about how it would look is happy with it. Stu and Abie were a pleasure to have around, worked incredibly hard and cleaned up very well.

We could not have been happier with UPS Solar for our installation in The Scottish Borders.Their professionalism throughout was excellent, from initial contact and quote to the installation which was exemplary.The two man installation team were efficient, personable and took time to explain all the elements of the process. We couldn't have asked for more

Excellent all round service, back office very helpful, quick to reply to queries. Fitters Simon and Andy very good, worked hard, explained what they were doing in simple terms. Very pleased with everything, equipment looks good, well positioned and professionally fitted.

More than 5* if that were an option!From the initial visit from Andy Stones, who gave us so much of his time explaining everything in words of one syllable and next to the survey by Hesham, we knew we were in good hands.The installation by Simon and Andy went really well. They were a pleasure to have here for the day and so professional. The panels look smart and even on the day, the guys made adjustments so we could have all the panels located on the back of the house instead of having to have some on the front.Since the installation day, the main office has been brilliant. Michael and Dennis couldn’t have been more helpful.We’re already seeing great results. Very happy customers who would thoroughlyrecommend the company to everyone.

Having had a quote for solar panels from another supplier I next tried UPS Solar and immediately felt that these were people I could work with. That never changed. Over the following few days they were helpful in working out how to fit 12 panels onto a very difficult roof before finally having a survey to confirm that the installation was viable. The quote was very reasonable and from then on everything went smoothly and was carried out in an efficient and friendly manner. I cannot imagine it possible for anyone to have done better and I have no hesitation in recommending this company to anyone else. Well done UPS Solar!

This is the second set of panels I have purchased the service is brilliant the admin and install teams are very helpful and friendly. Most important the panels are working and my electric bill is almost zero now. Thank you Michael, Paul and Danny from the install team. Had to give 5 starts this time.

I never give five stars because there is always room for improvement, but UPS gave fantastic service right from the purchase of the equipment to the installation and after sales. The knowledge of the installation team was brilliant and the system was fitted so well and within the day. Thank you for all your help and suggestions. Stephen

I chose UPS Solar based on their good reviews online .I received a fast quote and it was all well explained. once i have accepted their offer the surveyor was quite fast to come out and he was very knowledgeable.
There was a slight hiccup in communication after that but it all went to plan and the date was set for the install. All in all it took 3 weeks to get the quote and get the panels on my house.
On the day the panels were due to be installed the scaffolding went up pretty quick and the Simon and Andy tackled the job like professionals(like they have done this once or twice 🙂
Simon is very knowledgeable and he has an answer for everything (his words not mine).
They had the panels and the system up and running in a couple of hours and the system was activated so I could enjoy harvesting energy from the sun.
The system is pretty decent and the difference is the efficiency and the professionalism of the team that do the install. The panels are working good and the inverter does the job ,what makes the difference is the people that work efficiently, are knowledgeable and to a high standard.
They left the site tidy after them and they were off to the next job.
Well done and I would highly recommend UPS Solar to my family and my neighbors that envy it on my roof.